Frequently Asked Questions

Everything you need to know about your Shop Burning Love experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.

What is your return policy?

We offer a 30-day return window for all unused items in their original packaging. Please contact our support team to initiate a return authorization.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.

How can I track my order status?

Once your order is processed, you can track it through the link provided in your shipping confirmation email or by logging into your account on our website.

Is my personal information secure?

Absolutely. We use industry-standard SSL encryption to protect your data and ensure that your shopping experience is 100% secure.